Returns & Exchanges

At Total Blackout Blinds, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all standard-sized window treatments. If your blinds don't provide the perfect fit or complete darkness you expected, we are here to help with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully repackage your blinds in their original shipping box, ensuring all mounting hardware, brackets, and instructions are included to avoid restocking fees.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items to confirm they are in original condition, we will issue a full refund to your original payment method within 5-7 business days.