Frequently Asked Questions
Everything you need to know about achieving the perfect darkness for your home.
How do your blinds achieve 100% light blockage?
Our Total Blackout Blinds are engineered with high-density thermal fabrics and side-channel technology that eliminates light leakage from the edges, ensuring complete darkness even during peak daylight.
Do you offer custom sizing for non-standard windows?
Yes, we specialize in made-to-measure solutions. Simply enter your window dimensions on the product page, and our team will craft your blinds to your exact specifications.
How long does shipping take?
Standard orders are processed within 2-3 business days. Custom-made blinds typically ship within 7-10 business days, and you will receive a tracking number as soon as they leave our warehouse.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee on all standard sizes. Please note that custom-sized blinds are non-returnable unless there is a manufacturing defect or shipping damage.
Are the blinds easy to install without professional help?
Absolutely. Every order includes an easy-to-follow installation guide and all necessary hardware. Most customers can install their blinds in under 20 minutes using basic household tools.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Klarna and Afterpay.